•Troubleshooting both Core and Access network layers (Trunks, Power Outages, Temperature Violations, CPU, DSLAMS, Bandwidth, Utilization, alarming, reporting).
•Handling Major network failure problems Affecting Node, Services(L2VPN, MPLS, Managed, and Inter-AS) and maintain LDN Corporate Internet access.
•Troubleshooting and maintaining the international links with the upstream providers (TW1 & PIE) in Co-ordination with the core team (NETOPS-Team).
•Responsible for network performance assurance such as identify services degradation or Congestion and solve them using iManager U2000 Unified Network Management System.
•Responsible for troubleshooting, fixing and maintain global outages caused by trunk (STM'S/E1's) failure or devices failure.
•Monitor the performance statistics for products in service using What’sup gold (NMS) Engineering toolset, NView for Raisecom Media Converters.
•Troubleshooting of Cisco, Juniper router (M & E Series) & Brocade-624/6910(POE) Switches on core links.
•Troubleshooting of PMP network with E1’s/ATM/STM1 nationwide.
•Configuration of MXK 819/151 DSLAM & ERX-1440.
•Manage DSL network new deployment and maintenance of whole network with daily NOC Reports and down time with DTindex.
•Conducts isolation and analysis for the problem raised/escalated by the clients and remote POP’s
•Remote technical support to Site Engineering team for fault rectification.
•Providing timely & effective level 2 supports to Client via Customer Resource Management (CRM) ticketing system.
•Administration/Configurations of DSLAM, ERX 1440, Routers (Juniper) M10i, M320, M7i, MX104 regarding Internet connectivity and Data connectivity.
•Maintenance of PMP backbone network and All POPS all over country through comprehensive procedures implemented by a well-trained and responsible engineering team. This includes: E1/E3/STM1 Streams and PRI lines via PTCL/TW1/Nayatel/Mobilink.
•Resolution, follow-up and closure of Trouble Tickets

• Managing Samba Share Server (Centos) with policies and security.
• Managing Endian Firewall / Squid Server with Transparent proxy, polices and security (Social & PG+18 websites blocked).
• Managing DNS Server (Centos) with DNS Caches.
• Managing RAID 5 with Samba Server.
• Managing Servers and Local permission policies.
• Hands-on experience on Web-min for CLI based configuration.
• Hands-on experience on NFS Server, Mail Server (Send mail/ Postfix) with MX records.
• Hands-on experience of Linux Rescue (Root Password breaking, grub password, Installing grub)
• Responsible for Proactive monitoring of all running networks (Routers and Switches), troubleshooting for Regional Center Lahore.
• Provide computer orientation support to Trainees and fellows In Regional center Lahore.
• Provides technical assistance to video conferences on Qdx Polycom, LifeSize & Cisco devices. Addresses technical issues proactively to prevent, problems.
• Provide assistance for FCPS-1 Online Examination August, 2014.
• Avaya (IP Phone):
 Implementation, Support & Integration
 Model : IP Office 500 v2

• Installation & Net Configuration of Oracle9i.
• Managing FTP server (Centos) for file sharing with CuteFTP.
• Provide assistance for HTTP Server (Apache)
• Support to users for the using of Banking Software (PIBAS).
• Support, troubleshoot, configure and maintain Router, Switches, and Juniper Firewall.
• Manage and maintain of Active Directory, DNS, windows Server 2008 & 2003 and Hyper V Machine.
• Support, troubleshooting, configure and maintain LAN, WAN, DSL, DXX for Branch Connectivity.
• Connect to remote systems via VNC, remote desktop.
• Ensure that all external Security measures including Anti-virus, firewall and Authentication Services are fully functioning and stable
• Installation & Troubleshooting of Windows Xp, Windows 7/8 & Networking related issues.
• Maintain the system hardware & software.
• Manage and maintain the Network Printer and Scanner.
• Manage and maintain the CCTV security system and cameras..
• Daily Backup Bank Reports & generate MIS reports
• Check and update Symantec Endpoint antivirus in all systems.
• Take Norton Ghost for every specific system.
• Maintained daily check list, SOD and EOD documents.
• Generate NADRA Verification and Ecib Reports.

• Responsible for the uptime of running Network of CISCO (series 3560, 4500 & 6500)
• Configuration & maintenance of Cisco Routers 2800, 3600 & 7600 series.
• Configuration of Routing Protocols.
• Configuration of new Switches for the new Nodes.
• Configuration of Ports level, applying the access-list & VLAN
• Strong command of designing & monitoring of Network.
• Hands on experience with routing and switching VLANs, spanning tree, trunking and
Port security.
• Monitor NMS, Monitor Switches & Routers.
• Evaluate the current network topology and identify specific initiatives to pursue in support of the strategic network architecture
• Troubleshooting the Local Area Network.
• Manage computer software, hardware installation and management.
• Provide support on network equipment installation and hardware replacement